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DFW Medical & Dental Practices

HIPAA-aware IT without the enterprise overhead.

Quiet, compliant, predictable IT for solo practices, group dental offices, specialty clinics, and small group practices across DFW. We sign BAAs, document controls, and supply audit-ready evidence — without the $50k onboarding fee an enterprise MSP would quote you.

What HIPAA-aware actually means.

"HIPAA compliance" is something only the practice can claim — there's no certification we (or any IT company) can grant. What we do is configure your systems so the technical safeguards required under the HIPAA Security Rule are actually in place: access controls, audit logs, encryption in transit and at rest, workstation security, and incident response.

Then we document it. So when an auditor or your malpractice carrier asks for evidence, you have a one-pager describing exactly what's running, who has access, and what the recovery plan is. That's the difference between "we have IT" and "we have IT that won't fail an audit."

Setups that don't impede patient flow.

A clinic with patients in the lobby can't tolerate IT that introduces friction at check-in. We size networks for actual patient volume, separate clinical from administrative networks, and configure EHR caching so the day doesn't grind to a halt because the cloud got slow. The goal is invisible IT, not technically-compliant IT that nobody can use.

What we set up for medical offices

01

HIPAA-aware networks

Segmented patient data, encrypted Wi-Fi, MFA-protected admin access, audit-ready logs.

02

EHR support

Network and device tuning around your EHR. We don't replace vendor support — we make it usable.

03

Encrypted email

Microsoft 365 message encryption for patient correspondence, configured and trained on the team.

04

Backups + retention

SaaS backup for M365/Google, NAS for file storage, immutable cloud copies. Tested quarterly.

05

Workstation hardening

BitLocker, auto-screen-lock, admin-account separation, endpoint protection on every device.

06

Incident response plan

One-page IR document — who to call, what to do, how to document. Required for compliance, useful in practice.

Medical office IT FAQ

Are you a HIPAA-compliant IT provider?

We're a HIPAA-aware IT provider that signs Business Associate Agreements (BAAs) with our medical and dental clients. HIPAA compliance ultimately rests with the practice — our role is to configure systems, document controls, and supply audit-ready evidence so your compliance posture stands up to a review.

Do you support common EHR platforms?

Yes — we work with Dentrix, Eaglesoft, Open Dental, Athenahealth, eClinicalWorks, Epic ambulatory, NextGen, and most cloud and on-prem EHRs. We focus on the network, devices, and security around the EHR — vendor support handles the EHR application itself.

What does a HIPAA-aware setup actually include?

BAAs with relevant vendors, encrypted devices (BitLocker / FileVault), MFA on every account, encrypted email for PHI transmission, segmented patient-data networks, secure backups with retention, documented access controls, and a one-page incident response plan kept up to date.

How fast can you respond if our system goes down with patients in the lobby?

For Setup + Support and Full Managed IT clients in DFW, target response is under 4 hours during business hours, with on-site dispatch within the day for clinical-impact outages. Most issues get a remote fix within the first 30 minutes.

Can you handle a multi-location practice?

Yes. Site-to-site VPN, central authentication, consistent device imaging across locations, per-location reporting. We've set up 2- and 3-location practices around the DFW metro.

Want a setup that's compliant and usable?

Book a 15-min call →